Major props to Aadrin Azly and his team for curating such an exceptional lineup of speakers and topics that spur further conversations. We witnessed firsthand the implementation and impacts of digital initiatives aimed at supporting PETRONAS’s journey towards achieving net-zero emissions, including the products we designed, particularly in the areas of engineering and employee experience.

Another major highlight was seeing the successful adoption of POINT (Plant Operations Integrated Tools), a digital application we helped design in 2018 that integrates various personnel modules to support plant operators and technical staff in their day-to-day operational activities. POINT is integrated seamlessly into PETRONAS’s work process and improves efficiency through task automation. It also significantly improves plant personnel safety and interfaces with Tuah, the AI-integrated robot that performs inspections in hazardous environments, serving as an additional safety measure in reducing health risks for operators. POINT is now on its way to commercialisation.

SKILL is another product we designed – a knowledge management system that encourages the propagation of technical knowledge and experience. The impact of each piece of knowledge can now be measured, showing a direct correlation between continuous learning and value creation in PETRONAS, resulting in a positive impact on the workforce.