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Field Notes

Application of Hybrid Research Method to Uncover the Right problem

Stampede offers various solution services to address client’s problems, across the world and Malaysia – one of them being service design, to address problems pertaining to workflow beyond the digital realm. At one point we were conducting research for service improvement of a client from the energy industry, and we investigated one of the touchpoints… Keep reading

Field Notes

The Users Don’t Know What They Want, or Do They?—Asking the Right Questions for UX

There's a stigma in asking questions in professional capacity. Many people worry that asking questions will make them look less informed or worse, ignorant. But I think one of the greatest things about being a UX practitioner is this: you now have the license to ask. Keep Reading

Field Notes

UX Research Part 2: Which UX Methods to Use?

In Part 1, we talk about how to kickoff a UX Research for a project. In Part 2, let's talk about determining which methods to use in every stage of UX project, depending on which methods would suit your project the best. Keep Reading

Field Notes

UX Research Part 1: How Do We Start?

UX Research is a task to determine if a design properly caters to end users. This is part 1 of 2, where Zana Fauzi goes into details on how we start. Keep Reading