We’re looking for Operations Manager to join our team and take our business to the next level!
- Permanent
- Remote
- Malaysian
- Full-time
OPEN POSITIONS
- Operations Manager 2 – 5 years of relevant experience
What you will do
As our Operations Manager, you’ll be the backbone of our agency, ensuring smooth operations across finance, HR, and administration. This role will significantly impact our company’s success now and in the future.
Your contributions will enable our team to do what they do best: design exceptional user experiences that deliver better outcomes for organisations.
Key responsibilities
Finance
- Use Bukku to create and manage invoices with precision.
- Prepare and submit employee timesheets across various client portals.
- Follow up on overdue invoices and escalate where necessary.
- Process and approve claims through kakitangan.com.
- Calculate and manage monthly withholding tax for international subscriptions.
HR
- Coordinate performance reviews, preparing documents and updating records.
- Manage leave tracking via kakitangan.com and other tools.
- Oversee onboarding and offboarding processes, creating a seamless experience for every team member.
- Draft professional correspondence in English and Malay, for employees, government entities, and beyond.
Administrative
- Manage medical insurance subscriptions and support medical claims processes.
- Collaborate with the management to keep business tool subscriptions efficient and cost-effective.
- Oversee company assets, ensuring tracking of used and smooth requisitions of new devices.
What we’re looking for
- A proactive mindset with excellent organisational skills.
- Comfortable navigating financial software and HR systems and helping to select and adapt new tools, where necessary.
- Strong written and spoken communication skills, in English and Malay.
- Confidence in managing multiple tasks and setting priorities effectively.
- A positive, team-first attitude and a strong drive for continuous improvement.
- Sharp eye for detail to avoid costly mistakes.
- Automation-first mindset, if there is a tool for the task it must be used.
What we expect
- Minimum 2 years of experience in a similar role
- Experience with Xero / Bukku / kakitangan.com or similar tools.
- Fully remote working arrangement, using Slack, Zoom and Google Workspace
- Work closely with management for smooth workflow operation
Employee benefits & perks
- Mental health & wellness allowance
Utilise monthly claimable therapy sessions for mental health and emotional support - Career progression framework
Professional career framework to grow your craft and professional skills in the long-term - Healthcare coverage
Insure your health with clinical, surgery, specialist and hospitalisation needs - Learning and development support
Annual training budget for online courses or conferences, locally or internationally - 1-year anniversary milestone
Bonus paid additional 5 days of leave after completing one year around the sun with Stampede - Flexible working hours and location
Work with an adjustable schedule and convenient location and actually practice work-life balance - Co-working space stipend
Rent a co-working space in your city as you work remotely with the team - Fitness allowance
Join fitness activities or stay in shape at the gym - Parental leave
Care for your newborn with paid time off for both mothers and fathers (dads, we’ve got you) - Disaster relief assistance
Receive aid during natural disaster emergencies
Open positions
Operations Manager
Behind-the-scenes maestros, orchestrating people and processes while keeping everything running smoothly no matter the challenge.
- Permanent
- Remote
- Malaysian
- Full-time
Salary
From MYR 6,000 – RM 8,000 depending on experience
Role requirements
- Diploma or Degree in Business, Admin or relevant fields.
- Minimum 2 years of experience in a similar role
- Experience with Xero / Bukku / kakitangan.com or similar tools.
- Fully remote working arrangement, using Slack, Zoom and Google Workspace
- Work closely with management for smooth workflow operation