UX/Service Design Work
This role comes with the requirement of case studies where you show us how you frame, explore, research and solve a problem from start to completion. Let’s dive into it.
Background of the problem, the business and product goal
Who is facing this problem and what value will it give them if solved
The methods you choose to understand and solve the problem and the rationale for choosing them
Unpack how you solve this using research and design, from understanding the problem to sharing your result and validating the solution. It’s okay if you didn’t do the whole process.
What you discovered in your problem exploration and how it informs the solution
Share your lessons learnt and what you can improve
The link to visual presentation of your case study (it can be on slides, Behance or personal site etc)