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Perspectives

Proposals and the conversations in the margins

If you’ve never worked in business development, the term RFP might sound like corporate jargon. But really, it’s quite simple. It stands for Request for Proposal, which basically means a company is looking for someone to help solve a problem. Think of it like this: if a company has a goal but doesn’t have the… Keep reading

Field Notes

Tips on Delightful Client Onboarding Experience

on boarding

Zana talks on client experience tips, involving in the process and thoughtfulness of user experience - and why going extra mile doesn't hurt too. Keep Reading