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Field Notes

Lessons and practical applications we brought back from World Usability Congress

If you haven’t yet, get an overview of reasons to attend World Usability Congress for more context! — Well, we shared a little about the event orchestrations in the previous blog. Now, let’s focus on the next part. We attended the workshops on Day 2 of the Focus Days and also talks on the latter… Keep reading

Field Notes

Application of Hybrid Research Method to Uncover the Right problem

Stampede offers various solution services to address client’s problems, across the world and Malaysia – one of them being service design, to address problems pertaining to workflow beyond the digital realm. At one point we were conducting research for service improvement of a client from the energy industry, and we investigated one of the touchpoints… Keep reading

Field Notes

User Research: Common Mistakes and Best Practices

If I were to write about user research 5 years ago, half of this article would focus on convincing people to include research as part of their product development cycle. However, that time is long gone. Now everyone is customer obsessed. Most product teams spend hours talking to customers in an attempt to empathise before… Keep reading

Field Notes

The Users Don’t Know What They Want, or Do They?—Asking the Right Questions for UX

There's a stigma in asking questions in professional capacity. Many people worry that asking questions will make them look less informed or worse, ignorant. But I think one of the greatest things about being a UX practitioner is this: you now have the license to ask. Keep Reading

Field Notes

UX Research Part 2: Which UX Methods to Use?

In Part 1, we talk about how to kickoff a UX Research for a project. In Part 2, let's talk about determining which methods to use in every stage of UX project, depending on which methods would suit your project the best. Keep Reading

Field Notes

UX Research Part 1: How Do We Start?

UX Research is a task to determine if a design properly caters to end users. This is part 1 of 2, where Zana Fauzi goes into details on how we start. Keep Reading

Conversations

Putting Users First: An Interview with Michael Heraghty

Brimming with positivity, Michael talks about his earliest days building User Journeys, how usability concept has grown tremendously over the years and how that first email to Stampede started it all. Keep Reading